To use any of the Vantastic services a person/group must first become a Vantastic Member.
All journeys must be booked in advance and are subject to availability. There is no booking charge for the Vantastic door-to-door Minibus services. Early booking is advisable as we have limited availability and all bookings are taken on a first come first served bases.
Please quote your membership code when making any booking
The Booking office for all service is open:
- 09:00-16:00 Monday-Friday for all bookings
Bookings contact details:
- Online (via Vantastic website – see contact)
- Freephone: 1800-242703
- Email: firstname.lastname@example.org
Please Note the following with respect to all bookings:
- Vantastic reserves the right to move your pick up time by up to 15 minutes either side of your requested time. However, if you have been waiting more than 15 minutes beyond the agreed time, you should contact Vantastic to find out whether there is a problem, such as a delay due to traffic congestion.
- Drivers are only required to provide assistance to and from your door to the vehicle.
- Under normal circumstances, we will carry one Personal Assistant free of charge for the duration of an individuals trip, once informed at the time of booking.
- Children under 12 years of age and less than 135cm tall (4ft 5’’) can only be transported when correctly secured in an appropriate car seat. Please contact us directly for further information.
- As we only have limited storage facilities on board our vehicles, passengers cannot normally travel with more than two average sized bags of shopping or their equivalent. If you intend to bring luggage please inform us at time of booking to see if this can be accommodated.